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Privacy policy

Last updated: Oct 27th, 2024

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Skillops Software Private Limited, on behalf of itself and its subsidiaries (“Skillops,” “we,” “us,” or “our”) is providing this Privacy Policy to explain who we are, how we collect, process, share, and use Personal Data about you, and how you can exercise your privacy rights. For purposes of this Privacy Policy, “Personal Data” means any information relating to an identified or identifiable individual as further defined in applicable data privacy laws and regulations.

Skillops values your privacy and is committed to protecting your personal information as part of our service delivery. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, empowering you to make informed choices about the information you share.

1. Information We Collect​

Skillops collects specific information to optimize your experience, improve our services, and meet legal requirements. This includes:

  • Personal Information: During registration, we request essential contact details like your name and email, and unique identifiers such as a secure password.

  • Usage Data: Our website uses cookies to store information about your activity to deliver content tailored to your interests and preferences. Cookies remain on your device; Skillops does not store these directly on our servers.

  • Financial Information: If you choose to subscribe to our premium services, we collect payment details (e.g., credit card information, billing address) through secure third-party processors solely to process your transactions.

  • Analytics Data: We use industry-standard analytics tools like Google Analytics to gather site usage information, including entry/exit pages, device information, and IP addresses. Skillops does not link this usage data with any personal information, and you may opt-out of tracking through the Google Analytics Opt-out Browser Add-on.

 

2. How We Use Your Information​

Our use of your information is limited to service-related functions and enhancements:

  • Customer Communication: We use your contact information to provide essential updates, service-related announcements, and relevant promotional offers.

  • Technical Support: IP addresses help us diagnose technical issues, administer the site, and maintain security.

  • Personalized Experiences: Demographic data allows us to customize content according to your preferences, enhancing your overall experience.

  • Data Security and Legal Compliance: Your information helps us fulfil our legal obligations, safeguard the security of your data, and prevent fraud.

 

3. When We Disclose Your Information​

Skillops is committed to transparency regarding when and how we may disclose your information. Your data will not be shared with third parties for purposes outside this Privacy Policy unless specifically required by law or court order.

  • Third-Party Service Providers: We work with select partners who process your data under strict confidentiality agreements solely to provide or enhance our services. These partners are contractually bound to comply with this Privacy Policy.

  • Public Information: Some non-sensitive information, such as your business name, services, and publicly available profile details, may be shared with search engines or comparison platforms to help users find you.

  • Legal Obligations: Skillops may need to disclose your data to comply with legal obligations or to protect the rights, property, and safety of our users and third parties, such as in cases of fraud or court orders.

 

4. Your Rights and Choices​

Skillops respects your rights regarding your personal information. As a registered user, you may:

  • Access: Request details on the data we collect, the purpose of processing, and any third parties with whom we share it.

  • Correction: Update incomplete or inaccurate data.

  • Deletion: Request the removal of your data, subject to any required retention for legal or business needs.

If you would like to exercise any of these rights, please contact us at Skillops (contact@skillops.ai) or by mail at our registered office.

 

5. International Data Transfers​

Skillops may process and store your data outside your country of residence to deliver our services more efficiently. Regardless of location, we apply consistent safeguards to protect your data.

6. Security Measures

Skillops uses advanced security protocols and encryption to secure your information. We continuously update our security practices and train our staff to maintain high standards of data protection. Although we make every effort to protect your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute data security.

 

7. Data Retention Policy

We retain your personal information only as long as necessary to provide our services or as required by law. For more information on data retention periods, please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

 

8. Children’s Privacy

Skillops does not knowingly collect or solicit personal information from children under 13. If you are under 13, please do not submit any information through our services.

 

9. Links to Third-Party Websites

Our application may contain links to third-party websites. These links do not imply endorsement of their privacy practices, and we recommend reviewing each site’s privacy policy independently.

 

10. Cookies

Skillops uses cookies to enhance your experience by remembering your preferences and enabling efficient site functionality. A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device. The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging-in options.

Contact Us

For any questions, concerns, or to exercise your privacy rights, please contact us at Skillops at contact@skillops.ai. We are here to ensure your data privacy is respected, and we value your trust in choosing Skillops for your business needs.

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